Able Aerospace Services, a Textron-owned company in Mesa, Arizona, has built the numbers in its favor. In its 30 years of business, the MRO (maintenance, repair, and overhaul) corporation has repaired millions of components for OEMs and operators across the globe. Two key drivers: An innovative, solutions-focused culture, and an on-site, experienced engineering team that works with designated engineering representatives.
One dedicated engineer rose through Textron’s ranks to pilot Able Aerospace Services from an all-encompassing view. In that rise, general manager Gabriel Massey, a Montreal native, hasn’t lost his engineering enthusiasm for numbers. “I was always good at math and numbers,” he says. “Many of my relatives were engineers, so I always knew it was part of my path, but others were entrepreneurs, which fostered an equal interest in business strategy – a little unique for an engineer.” At Able, this helps him to see more than just digits and details. “It’s important to understand the details, but not get buried in them,” Massey observes. “As a leader, it’s a balance of digging into technical details when necessary, but at the same time not managing the details. I allow my teams to take care of their details and make their own decisions.” That’s a lesson Massey learned watching other leaders during his rise. “I’ve seen leaders that are good in the details, but never rise up above them, and I’ve seen some that didn’t master details and were disconnected.” [Read More...]