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Leonardo strengthens customer service in the Republic of Korea with Support Distributorship Agreement with UI International

  • Almost 30 Leonardo commercial and public utility helicopters in the Republic of Korea will benefit from the agreement including an in-country support facility
  • The partners reinforce an existing collaboration for marketing, sale and support of a growing fleet of helicopters performing various missions in the Country
  • Leonardo helicopters in service in the Republic of Korea for commercial and public utility operations have more than doubled in just five years

Seoul, - Leonardo and UI International of Republic of Korea have signed today at the Seoul International Aerospace & Defense Exhibition 2019 (ADEX) a Support Distributorship Agreement aimed at further expanding their collaboration in marketing, sales and service supply for the growing fleet of Leonardo commercial and public utility helicopters in the Country. With this agreement, UI International will set up an additional facility to increase the responsiveness and effectiveness of support operations covering all the relevant models flying in the Republic of Korea.

The agreement is part of Leonardo’s strategy to be increasingly closer to its existing and future customers worldwide, in line with its Industrial Plan, and will ensure timely and efficient support to the almost 30 Leonardo commercial and public utility helicopters flying in the Republic of Korea. This growing fleet is comprised mostly of AW109 and AW139 helicopters plus the recently introduced AW169 and AW189, for which UI International already supports marketing activities.

Leonardo has been experiencing great success in the Republic of Korea’s helicopter market, with a fleet that has more than doubled in just five years. Building on this growth, the agreement – which covers spare parts, ground support equipment, tools, technical assistance, training and additional services – is also aimed at enhancing the customer support capabilities of UI Helicopter, Leonardo’s only Authorized Service Center in the Republic of Korea. The stock of spare parts, the very first one in the Country for commercial and parapublic helicopters, will be gradually increased extending the coverage to all models and increasing the responsiveness towards customers’ needs.

In the Republic of Korea, Leonardo has experienced an expansion of its market presence with over 50 helicopters of various types in service or on order by the military – with the AW159s providing unmatched maritime capabilities – as well as public utility and commercial roles ranging from search and rescue, emergency medical service (EMS), law enforcement, firefighting, disaster relief and VIP/corporate transportation. The vast majority of EMS fleet in the Republic of Korea comprises of Leonardo helicopters.

Leonardo, a global high-technology company, is among the top ten world players in Aerospace, Defence and Security and Italy’s main industrial company. Organized into five business divisions, Leonardo has a significant industrial presence in Italy, the United Kingdom, Poland and the USA, where it also operates through subsidiaries such as Leonardo DRS (defense electronics), and joint ventures and partnerships: ATR, MBDA, Telespazio, Thales Alenia Space and Avio. Leonardo competes in the most important international markets by leveraging its areas of technological and product leadership (Helicopters, Aircraft, Aerostructures, Electronics, Cyber Security and Space). Listed on the Milan Stock Exchange (LDO), in 2018 Leonardo recorded consolidated revenues of €12.2 billion and invested €1.4 billion in Research and Development. The Group has been part of the Dow Jones Sustainability Index (DJSI) since 2010 and became Industry leader of Aerospace & Defence sector of DJSI in 2019.

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